Emergency Maintenance April 24th, 2013: Peering Hardware Failure (Completed)
This update relates to hardware failure of one of our upstream peering providers in Europe. One hour ago they confirmed they did resolve all the issues on their end and currently all the services...
View ArticleEmergency Maintenance August 22nd, 2013: Hardware Failure
We are experiencing hardware issues in our core locations. Our network engineers are working on restoring the service. We’ll be keeping you posted on our progress. This update relates to all...
View ArticleEmergency Maintenance August 22nd, 2013: Hardware Failure (completed)
The hardware issue has been resolved. The service should be back to normal. We are sorry for the inconvenience it has caused. Please contact us at our support address if you continue experiencing any...
View ArticleEmergency Maintenance September 13, 2013: Network Connectivity Issues
We are experiencing network connectivity issues in one of our locations. There may be issues with accessing CloudSat and some of the web services. Also, there may be issues with DLP and PPM, if you’re...
View ArticleEmergency Maintenance September 13, 2013: Network Connectivity Issues...
The network connectivity issues have been resolved. CloudSat and web services are working in normal mode. Please contact us at our support address if you continue experiencing any issues. Thank you...
View ArticleMaintenance November 18th, 2013: Flowplayer Issue Fixed (for PPM users)
This update is to notify you about maintenance that will be performed on our network. We will be updating PPM functionality to fix the issue that has been found during interaction of Flowplayer and our...
View ArticleMaintenance March 26th, 2014: Storage Maintenance
This update is to notify you about maintenance that will be performed on our network. We will be making some maintenance work related to storage service. Start time: 4:00 AM EST, Wednesday, March 26th...
View ArticleMaintenance May 25th, 2014: Core Location Maintenance
This update is to notify you about backbone maintenance in our core location. Start time: 2:00 AM EST, May 25th End time: 6:00 AM EST, May 25th Services involved: Core storage service, core FTP...
View ArticleEmergency Maintenance November 13th, 2014: Storage Subsystem Failure
This update is to notify you about maintenance that is being performed at our core location. We are currently experiencing a hardware failure on one of the storage hubs. The team has switched to...
View ArticleMaintenance September 5th, 2015: Storage Maintenance
This update is to notify you about maintenance that will be performed on our network. We will be maintaining a cooling system on our core storage farm. Start time: 3:00 AM EST, Saturday, September 5th...
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